International Orders Information

When you’re shopping for sex toys you want to know that your toy is in safe hands. Whether you purchase a pussy pump from London, New York, Berlin or Sydney, you can rest assured that your parcel is not only going to arrive quickly, but that it will be done so discreetly and with minimal fuss wherever you are in the world. We at Pussy Pumps, know that it can be a little difficult getting specialty pumping gear from your local area, so we will easily bring our products to you!

All items shipped internationally are shipped discreetly with either Australia Post International Parcel Pack or our preferred forwarder DHL Global. Once your order has been dispatched a tracking number, you will receive a tracking number via your email where you can track your parcel. This tracking number will show the parcel status at DHL Global Mailing Hub, the next status update will be receipt at the Country of destination Mailing Hub. In most instances it will then be scanned into your local mail delivery service with an onboard for delivery notice and then be delivered to your door. Delivery times vary seasonally however one can expect delivery to Canada and the Americas in 5-10 business days. Delivery to Europe 7-15 business days. The Middle East varies greatly, and Israel can take up to 30 days.

Please be aware that All duties and taxes to destination Countries are at the buyer’s expense. The Pussy Pump Store payment is for the items purchased and the postal charges only. Any other charges are at the buyer’s expense, so please check in with your customs and local shipping requirements before ordering.

Customs Guidelines and Laws vary from Country to Country. It is up to the purchaser to ensure that the product is legal to import into the Country of destination and the pussy pump takes no responsibility or liability for any legal action or product confiscation or modification. Once again, please check in with your local guidelines to ensure that this process is as smooth as it possibly can be.

Quality Assurance Guarantee is given for any battery or powered devices and all items are checked prior to dispatch from our warehouse. This is done in a hygienic environment and if the battery is pre-charged we additionally charge for 3-5 minutes and if there is no charge we charge for 2-3 hours so your purchase will arrive with charge ready to use. Each function of the product is tested to ensure it works correctly. In order to do this the product box will be opened and then be resealed using our 'Quality Assurance Guarantee' sticker so you can rest assured that your item will not be faulty or arrive DOA.

Here at the Pussy pump Store, we will ship to most countries, however we will not ship to Countries that we are aware sex toys are illegal to import to or some Countries with high fraud rates.

ORDER CANCELLATION OR CHANGES

An order may be cancelled or changed whilst in the pending status. In some instances it may be cancelled whilst it is in the processing status. An order cannot be cancelled when the goods have left the warehouse. Should you wish to cancel an order that has left the warehouse please contact us! We will charge you for postal costs incurred to the Pussy Pump store which may include to and from our warehouse but we will not charge a re-stocking fee.

  • Free Delivery Australia

    Free Delivery Australia Wide Spend $200 or More and We"ll Ship Your Order for Free

  • Packaging

    Plain Discrete Packaging Invoice will read RMV Management Only Our Return P.O Box as sender.

  • Ship Worldwide

    We Ship Worldwide with auto currency calculator and automatic shipping charge calculator